1. What is your minimum quantity? For most of our products,we have lower MOQ. and we can accept a try oder.
2. Could you customize the design and shape? Yes,we can customize design and shape according to your requirements.
3. Can you provide samples? Yes, For approval samples ,usually 2-4 days; for mass production, it takes around 7-10 days for regular order.
4. Safety Test for our Products? EN71,ROHS,REACH 155 items,7P
5. What's the advantage of your product ?1) Nature rubber, environmental, harmless to person.
2) Non-slip bottom line design, the pad is non-movable on table.
3) The surface is smooth mutispandex fabric, print effection is very beautiful, can use the pad for a long time without fading.
4) We can change the pad's size and thickness according to customer's request, welcome to customer's artwork also.
5) Perfect promotion, gift, hot selling products.
6. How do I submit my artwork?
You can send us the artwork via email Vinson@xmxydan.com if the file is large than 10M.
7. How about your requirements for artwork design?
1) Format: PDF, AI, EPS, PSD, JPEG, TIF
2) Resolution: The images or photos should be 300+DPI. We can print using graphics as low as 72DPI (Web Graphics) but the graphics
will look pixelized and you might not like the results, also a vector diagram file will be very welcomed but please don’t forget
to outline all texts to avoid any malformation happened if we don’t have the same font in our system.
3) Size: We need to have 5mm bleed all around, this means you should have the background go 5mm beyond what you want to show up on
the product, for example, a 400x900mm bar mat will have graphics 410x910mm to include the bleed.
8. Are your blank white products good for sublimation or transfer printing?
Yes! The bright white polyester top on our blank products are excellent for sublimation or transfer printing. Our fabric top is
made of a superior white polyester material and it does not have a noticeable weave pattern. Therefore, your image will show the
highest resolution giving you maximum detail, richer color and a smoother look. Our superior white fabric is excellent for
sublimation, laser transfer and silk screening.
9. Is the base of your mouse pad foam or rubber?
Our mouse pads have an open cell natural rubber base. It's a heavy rubber, not a lightweight foam. This makes our mouse pads a
real keeper!
10. Is the polyester vulcanized to the rubber base or glued?
The polyester cloth top is vulcanized to the rubber, not glued, so it won't peel off.
